Privacy Policy – ZmPay

At ZmPay (operated by ZmSolutions HQ, France), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with European Union law, GDPR, and financial industry standards.

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1. Information We Collect

We may collect the following types of personal information:

Name, business information, and billing details.

Email address and phone number (used for account notifications, SMS alerts, and internal marketing of ZmSolutions products only).

Transaction details (amounts, dates, methods).

Technical data (IP address, device type, browser version) for security and fraud prevention.

 

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2. How We Use Your Information

Your information is used for the following purposes:

To provide and maintain ZmPay services.

To process payments securely and ensure compliance with EU fintech regulations.

To send transaction notifications, system alerts, and account verification messages.

To send marketing offers for ZmSolutions HQ products, via email or SMS (opt-out available).

To prevent fraud, unauthorized use, or suspicious activity.

 

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3. Data Sharing & Disclosure

ZmPay does not sell or share personal information with third parties for external marketing.

Data may be shared with licensed payment partners and financial institutions only for processing transactions and compliance requirements.

We may disclose information if required by law, regulators, or legal proceedings (e.g., AML/KYC checks).

 

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4. Security & Compliance

ZmPay follows PCI-DSS standards to protect payment card data.

All sensitive data is encrypted in transit and at rest.

ZmPay complies with GDPR and EU FinTech laws, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.

 

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5. Data Retention

Transaction data is retained for a minimum of 5 years as required by EU financial regulations.

Marketing communications data (email, phone) is stored until the client opts out or closes their account.

 

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6. Client Rights

As an EU-regulated service, you have the right to:

Access, correct, or delete your personal data.

Request a copy of your stored information.

Withdraw consent from marketing communications at any time.

File a complaint with your local Data Protection Authority if you believe your rights are violated.

 

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7. Contact

For questions about this Privacy Policy, please contact:
ZmSolutions Headquarter : France – UAE  – Qatar – LebanonEmail: Support@zmpay.com